In the event a consignee’s address is incorrect, CFS will attempt to find the correct address. If the shipment is to be delivered to another address, a re-delivery fee will be assessed in accordance with current delivery rates. If the correct address cannot be determined, the shipper will be contacted only for disposition. If the shipment is returned, it will be at the shipper’s expense.
Shipments will be accepted with the freight charges being billed prepaid, collect or third party. The shipper and consignee are liable jointly and separately for all unpaid charges. If no block is checked on the CFS way bill, the shipment will automatically be prepaid.
Churchill Freight Services will only be liable for the value declared on the CFS way bill. It represents the maximum liability for all loss or damage of the entire shipment. Exposures beyond the value declared are not assumed by CFS. These liabilities are assumed by the shipper or transferred to an insurance company by the purchase of an insurance policy. CFS will provide insurance coverage when requested.
Damage or loss discovered by the consignee after delivery must be reported to Churchill Freight Services via email (firstname.lastname@example.org), within 10 calendar days after delivery if loss or damage is notated on the delivery receipt. In the case of a clear receipt, claims for concealed damage or concealed loss must be reported to Churchill within ten (10) calendar days after delivery of the shipment to a business or within three (3) business days after delivery of the shipment to a residence. A business day is defined as a weekday (Monday through Friday) that is not recognized as a U.S. Federal holiday. Churchill reserves the right to complete an inspection of the shipment within fifteen (15) calendar days after receipt of claim notification.
C.O.D. shipments are acceptable to the Continental U.S., Alaska, Hawaii and Puerto Rico. Upon delivery Churchill will accept a check payable to the shipper only for the C.O.D. amount and a second check payable to Churchill if freight charges are collect. C.O.D. service is available at a fee of $15.00 or 2% of the C.O.D. amount, whichever is greater.
Churchill Freight Services delivers door-to-door or airport-to-airport to every major destination in the U.S.
Charges will be assessed on the actual or the dimensional weight of the shipment, whichever is greater. Dimensional weight is computed on the basis of 194 cubic inches equaling one pound for domestic service and 139 cubic inches equaling one pound for international service. Dimensional Weight = Length” x Width” x Height” divided by 194/139. If the dimensional weight is greater than the actual weight, the dimension weight figure is used in rate computation.
INSPECTION OF SHIPMENTS
Churchill reserves the right to inspect all shipments tendered for transportation.
Subject to advance arrangements, Churchill will accept shipments containing a piece or pieces in excess of 400 pounds with a length of 85 inches or greater or a height or width of 59 inches or greater or any one piece that exceeds 150 inches in length plus girth. Add an additional day in transit may be required.
In the event the service level is omitted from the “Level of Service Requested” area on the CFS way bill, the shipment will be moved and rated via our Next Day AM Service.
Service Code Explanations
Delivery by noon available to these points, when Next Day AM Service is requested. Next Day PM, 2 Day, 3 Day and Economy Service also available to all AM points.
Delivery by 5:00 pm available to these points, when Next Day PM Service is requested. 2 Day, 3 Day and Economy Service also available to all PM points.
An additional day in transit is required for service levels utilizing these points.
*Extra charges may apply to these points.
Higher levels of service may be available to certain destinations at an additional cost. Contact your local CFS office for details. Shipments for Next Day AM and Next Day PM Service must be picked up no later than 5:00 pm for services provided. Times vary by time zone. Check with local or National Customer Service.
Hold and Notify
On request, CFS will notify a consignee upon arrival of a shipment for pick-up at their convenience.
Proof of Delivery
Upon request, CFS will furnish a photocopy of the way bill signed by the consignee.
Saturday, Sunday and Holiday Service
Churchill provides services, 7 days a week, 365 days year to most major U.S. cities. Special charges may apply.
CFS Specializes in all products and solutions for any industry segment and entity. Whatever your product commodity, size, weight, classification, or deadline we can help.
The company specializes in freight forwarding – specifically air & expedited ground freight accomplishments, truly surpassing all customer expectations & always making the prearranged deadlines.
We take charge of your physical cargo. With an integrated network of people, technology, and physical assets, we can transport your freight no matter the size, weight, or destination. We can reach impossible deadlines, arrange late pickups and we guarantee an excellent experience every time.